How We Use AI

We may use AI tools for limited business and administrative purposes, including:

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• Drafting general templates and standard documents

• Developing training materials and internal resources

• Supporting operational efficiency and planning

This supports efficiency while ensuring mediation itself remains entirely human.

Your Confidentiality Comes First

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We take a strict approach to protecting your information:

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• We do not input client-identifiable information into AI systems

• We do not upload mediation documents, financial information, or personal case details into AI tools

• Any AI use is based only on generic or anonymised information

All client data continues to be handled securely in line with our Privacy Notice and UK data protection law.

What We Do Not Use AI For

In line with professional standards and safeguarding responsibilities, we do not use AI for:

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• Mediation sessions or discussions

• MIAM assessments or suitability decisions

• Domestic abuse or safeguarding screening

• Reviewing financial disclosure

• Providing legal or mediation advice

• Determining outcomes or agreements

All of these are carried out solely by trained, accredited FMCA mediators.

Data Protection and GDPR Compliance

Our use of AI is consistent with our obligations under:

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• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

AI tools are not used to process personal client data.

Accuracy and Responsibility

AI can support efficiency, but it is not always accurate.

For this reason:

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• All AI-assisted content is reviewed by a mediator or team member

• We do not rely on AI for professional judgement

• Pax Mediation remains fully responsible for all work produced